Cognitive Systems Engineering & Human Factors Engineering Services
Cognitive Systems Engineering (CSE) is a professional discipline that uses systematic methods of cognitive analysis and cognitive design to ensure that cognitive work is both efficient and robust. The aim is amplify and extend the human capability to know, perceive, decide, plan, act and collaborate by integrating system functions with the cognitive processes they need to support. Note that this is not about integrating humans into systems or humans with systems. The focus is on the cognitive work with a particular emphasis on how we might employ technological functionality to support that work. Cognitive Systems Engineering deals with socio-technical systems in which the work is information intensive. The socio in socio-technical refers to the social processes of communication, cooperation and competition.
​
Human Factors Engineering (HFE) is a professional discipline that uses formal methods of analysis and design to ensure that work is both efficient and robust. Note the similarity of this definition to the one for Cognitive Systems Engineering; the only difference being that all references to cognition have been removed. Human factors engineering is a broader discipline that takes account of physical as well as cognitive work. Alternatively, it could be said that Cognitive Systems Engineering is a sub-discipline of Human Factors Engineering. The terms Ergonomics and Engineering Psychology are sometimes used instead of Human Factors Engineering.
(src: https://tinyurl.com/CSE-HSE-HFE).
​
At Rogue Wolf Advanced Research, we are experts at matching the right tactics, techniques, and procedures in our repertoire to help you achieve your strategic and tactical research and product objectives. We have nearly 20 years of experience applying formal and heuristic methods and tools to ensure that applications of technology effectively and reliably support and amplify human capabilities to conduct work. If your company is researching applications of technology that will directly or indirectly interact or support human counterparts, then we have the skills to maximize the value of whatever solution and outcomes your organization aims to achieve.
Knowledge Elicitation
Allow us to apply proven CSE and HFE methods, frameworks, and artifacts to extract the information necessary to inform your technology application, offering, or product design and requirements.
​
​
User Testing
Through the thoughtful design and application of various testing methods (e.g., A/B, Usability, engineering, heuristic evaluation), we can provide your product and engineering team with insights into how your product or service is aligned to user expectations, where it is contributing to user errors, and how it can be improved to enhance the overall user experience and performance outcomes.
Requirements Generation
Allow us apply our unique blend of technical expertise and product ownership leadership to help you craft the right user stories, requirements, and sprint plans with industry standard tools (e.g., Jira) to provide a foundation for successful R&D and Product Development.
Human Subjects Research
HSR is the systematic and objective investigation of a hypothesis that involves human beings as research subjects. If you are looking to objectively and quantitatively prove that your product or service is achieving some outcome, then allow us to help you design an HSR experiment and secure necessary IRB approvals to meet your needs. We are seasoned experts in end-to-end HSR from design of experiments to reporting of results.
HMI Design
Allow us to apply our multimodal human-machine interface (e.g., Kb/M, touch, speech, gesture, gaze) expertise and advanced design methodologies and frameworks (e.g., Ecological Interface Design) to inform the design of HMIs that will promote intuitive and direct system interactions and understanding.
Testing & Evaluation
When you are ready to validate the performance of your technology or solution, allow us to help you establish measurable testing criteria and requirement-aligned test protocols with threshold and objective performance criteria to quantify the compliance of your solution to its requirements in an objective and repeatable (i.e., justifiable) manner.
Get a Quote
RWAR has applied our expertise in CSE and HFE across many domains, technologies, and technology application areas (see our Technical Subject Matter Expertise service offerings page for example). We are confident that we can help you to better define, design, and refine your technology and products to serve your users, whatever the intended human-machine interaction may be. Reach out to us at inquiry@rwar.io and we can work with you to determine if our expertise can add value to your firm's project, product, or research endeavors.